Frequently Asked Questions
Everything you need to know about your Brew Watches experience.
What inspired the design of Brew Watches?
Our timepieces are inspired by the industrial design of espresso machines and the ritual of the coffee break. We focus on unique textures, colors, and shapes that celebrate the intersection of horology and cafe culture.
How long does shipping take and do you ship internationally?
We ship globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What kind of movements are used in Brew timepieces?
We use high-quality movements sourced from reputable manufacturers like Seiko and Ronda. Specific details regarding whether a model uses a Meca-Quartz or Automatic movement can be found on the individual product pages.
What is your return and exchange policy?
We offer a 14-day return policy for unworn watches in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do Brew Watches come with a warranty?
Yes, every Brew watch is covered by a 1-year limited warranty from the date of purchase. This covers any manufacturing defects to ensure your timepiece performs reliably.
How should I care for my watch and its strap?
To maintain your watch, avoid extreme temperatures and magnetic fields. For leather straps, avoid prolonged water exposure. Metal bracelets can be cleaned with a soft cloth and mild soapy water.